Contact Us
Communicate with C.A.R.L.A.
Whether you need to contact C.A.R.L.A. about a routine matter, or something more urgent, you can use this page to direct your query appropriately. You can also contact a control op or report a problem (read more on these options below). As always, we value the input of our users.

 • Routine Message  • Contact a Control Op  • Report a Problem  • Mailing Address

Send us a Routine Message
* Select Department:
* Name:
* Callsign:
* E-Mail Address:
* Message:
 Enter this code in the box below to let us know you're not a computer: IS4M

 Before you hit the Send button, be sure you've spent at least 15 seconds composing this, otherwise your message will not be sent.
 

Contact a Control Operator
Attention: Use of the Contact a Control Operator Form

This form is made available to our users to assist in contacting a control operator, if you have been unable to raise one over the air. A page will be sent to the C.A.R.L.A. control ops between the hours of 7 am and 9 pm daily. If it is outside of those hours, you may use the Routine contact form, above, or try contacting a control op again during those hours.

Primarily this exists to obtain assistance with making outbound connections (such as IRLP/EchoLink or to another system). If you need to report a problem, please use the Report a Problem contact form, below.
Department:C.A.R.L.A. Control Operators
* First Name:
* Callsign:
* E-Mail Address:
* Available On:Please indicate what system, node, or inter-system connection, you wish to be contacted on.

 Enter this code in the box below to let us know you're not a computer: IS4M

 Before you hit the Send button, be sure you've spent at least 15 seconds composing this, otherwise your message will not be sent.
 

Report a Problem
Attention: Use of the Report a Problem Form

This form is made available to our users to allow them to report a problem on the C.A.R.L.A. network to the technical folks. Before proceeding, check the Latest Alerts section on the front page to see if we're already aware of the problem. If it does not appear that we are, and you cannot raise a control op on the air (or are unable to do so due to system failure), please continue.

If you simply need to contact a control op, please use the Contact a Control Op form, above.
Department:C.A.R.L.A. Technical Staff
* First Name:
* Callsign:
* E-Mail Address:
* Phone Number:  Suggested format: 510-555-5555 (Please provide extension if applicable)
* Location of Problem:Describe the component of C.A.R.L.A. where you believe the trouble is originating.

* Type of Trouble?Choose from this list of common problem that which most closely matches with what you are observing. What you choose may depend on whether you think the problem is occuring on a part of C.A.R.L.A. that you are currently listening to (or directly connected to), or elsewhere on the network. If none of the available problem description matches the problem you are observing, please choose "Other" and fill in the "Other Information" field, below.

Related Location?If you believe the problem involves a component of C.A.R.L.A. other than the one mentioned above, indictate that here:

When did it start?If you know about when this problem started, please indicate:

Other Information:If there's any other information that might help us address this issue, please note it here:

 Enter this code in the box below to let us know you're not a computer: IS4M

 Before you hit the Send button, be sure you've spent at least 15 seconds composing this, otherwise your message will not be sent.
 

Mailing Address
If you wish you may contact us via mail:

C.A.R.L.A.
P.O. Box 1741
San Leandro, CA. 94577